Shipping policy
Production & Dispatch
As each product is custom- built, production times can take up to 10 working days
(Monday to Friday).
Shipping Destinations
We ship worldwide from the United Kingdom.
Shipping Times
Once dispatched, estimated delivery times are:
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UK Mainland: approx. 2 working days
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Europe: approx. 3 working days
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USA: approx. 3–5 working days
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Rest of World: approx. 5–7 working days
Please note that delivery times are estimates and may be affected by customs processing, local courier delays, or external factors beyond our control.
Couriers
We typically ship orders using trusted international couriers, including:
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UPS
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DPD
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DHL
Tracking information will be provided once your order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
We recommend checking with your local customs office prior to ordering if you are unsure about potential charges.
Incorrect Address / Failed Delivery
Please ensure your shipping address is accurate at checkout. We cannot be held responsible for delays or losses caused by incorrect or incomplete address details.
If a parcel is returned to us due to failed delivery or refusal, any re-shipping costs will be the responsibility of the customer.
Damaged or Missing Parcels
If your order arrives damaged or appears to be missing items, please contact us immediately upon receipt so we can investigate and assist.
Contact: info@digilegs.com
Questions
If you have any questions regarding shipping, delivery times, or international orders, please contact us at: